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EL TD
USA
499 Posts |
 Posted - 08/01/2005 : 10:31:28
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Just want to say that this company really impresses. Recently My stand bag broke. I contacted them about a replacement part, and they sent me one under warrenty. Even tho my bag is a couple years old. We will send you the part today, and thank you for your buisness was their response.. I will be a customer for life. A refrehing change in these MODERN times. T.
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Most the things I said . I never said.
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Scott_R
Administrator
USA
2192 Posts |
Posted - 08/01/2005 : 10:33:18
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That's good to hear and a company doing business the way it should be done.
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Scott R.
GGA Director of Customer Relations
scottr@swinglikemoe.com |
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Stryker
USA
614 Posts |
Posted - 08/01/2005 : 14:35:35
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I have to second El TD. I have a SM Speedcart and some accesories. I ordered a replacement brake cable and received it in 3 days, no charge. Same with the insulated cooler bag that slings under the cart.
Great service, prompt and the quality is super. First class all the way.
Curt |
"With a Rebel Yell, They Cried 'MOE, MOE, MOE'!!" |
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Hack the knife
USA
582 Posts |
Posted - 08/01/2005 : 17:12:08
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Curt:
That's good to hear. My wal-mart pull cart bit the dust a few days ago, I knew it was going to croak so I ordered a sun mountain which should arrive tomorrow.
Now all I need is to figure out how to get goose crap out of those treaded tires ... we have a flock of the honkers that took up residence at our course. Beautiful birds, not so nice droppings |
On the path - not always on the fairway |
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Vinnie
Canada
185 Posts |
Posted - 08/01/2005 : 18:33:06
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| I will also Jump on the Sun Mountain Bandwagon. I have been using their bags exclusively for years and have never had a problem with the product or the service. Now about the Speed Cart. How cool is this thing? It rolls so easy it's like having a caddy. The umbrella holder is perfect for keeeping you and your bag dry. And if you leave the break on it won't follow you into ponds. ( Sorry Dan I could'nt resist) Vinnie |
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Stryker
USA
614 Posts |
Posted - 08/02/2005 : 08:31:29
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That umbrella gizmo makes for a good sunshade this time of year, too.
My friends continue to razz me about all the stuff I keep pulling out of my 'Batbelt'. 
No kidding about rolling true...straighter than some shots, I'll confess.
Curt |
"With a Rebel Yell, They Cried 'MOE, MOE, MOE'!!" |
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BillK7
USA
206 Posts |
Posted - 08/03/2005 : 05:50:49
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Thanks for info about sun mountain....nice to hear.....will try and buy their stuff when I ever I can.
Bill |
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Hack the knife
USA
582 Posts |
Posted - 08/03/2005 : 10:30:23
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Mine arrived yesterday and went to the course with it. Really effortless to push, the makers thought of almost everything. First class in every way.
I will however, second the notion that you need to use the brake at all times. While playing the regulation course, I passed a hole on the par 3 where someone had neglected to replace the flagstick. Being a good sportsman and all that, I decided to replace it so the next person would know where to hit. My sun mountain was on a SLIGHT downgrade at the time. By the time I replaced the flag, my clubs had almost made it across the street. That could have been an expensive mistake. |
On the path - not always on the fairway |
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Rayser
USA
403 Posts |
Posted - 08/12/2005 : 11:52:42
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SUN MOUNTAIN BACKS THEIR PRODUCTS.
I just had the brake cable break on my 3 year old Sun Mountain speed cart. I called customer service, to order a new one. I never mentioned any disatisfaction, as I used it quite a bit and considered it normal wear and tear.
Sun Mountain is sending me a new cable kit free of charge and even appologized that it broke. Amazing to see in these times. |
Ray
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Hud411
USA
70 Posts |
Posted - 08/12/2005 : 15:29:18
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Ditto on the Sun mountain carts......... makes walking the course soooooo nice, like a having a caddy tote 'em for you.
Charlie |
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Sun mountain products
